Christopher Parsons

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Articles

Recent activity by Christopher Parsons Recent activity Votes

  • Preparing Your Content for Synthesis AI Search

    1. Search
    2. AI Search Beta

    Welcome to our evolving guide to maximizing the benefits of Synthesis AI Search. This guide captures early best practices shared by participants in Synthesis AI Search private beta. The Knowledge A...

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  • ​​Publishing Guides

    1. Create + Manage Content
    2. Guides

    Open the Content Outliner. Click on the Guide Options Ellipsis. Select Publish. Click Publish. (Optional: Select the option to Publish all draft pages.)

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  • Test Search Terms for Synthesis AI Search

    1. Search
    2. AI Search Beta

    This list of common search terms has been developed as a foundational resource to help you and your team understand and test Synthesis AI Search. Generated from keyword search data used by clients ...

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  • Why AI Search Responses Vary for the Same Query

    1. Search
    2. AI Search Beta

    Overview Synthesis AI Search uses retrieval-augmented generation (RAG) to provide answers based on your firm’s content. This means that every response is generated dynamically, rather than being pu...

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  • Editing Block Titles

    1. Blocks
    2. General Block Configuration

    Open the Page Editor. Click on the Block Settings Cog. Select Edit Block Title. Type your new title, and click Save. Applies to: Employee Blocks Project Blocks Document Blocks Video Blocks Imag...

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  • Configuring Library Columns (List View)

    1. Create + Manage Content
    2. Libraries

      Configure library columns using the library options ellipsis: Click the library options ellipsis. Select Edit Columns. Toggle values on or off to enable/disable columns; drag column titles to re...

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  • Populating Custom Fields for Library Files

    1. Create + Manage Content
    2. Libraries

    Populate custom fields for a single file via the file options ellipsis: Click the file options ellipsis. Select Edit Custom Fields. Populate each field according to the field type. Click Apply. ...

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  • Publishing Libraries

    1. Create + Manage Content
    2. Libraries

    Open the content outliner. Click the library options ellipsis next to the library name. Select Publish.

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  • Restoring Deleted Library Items

    1. Create + Manage Content
    2. Libraries

    Click the library options ellipsis. Select Deleted Items. Select the file(s) you wish to restore. Click the Restore button. Confirm by clicking Restore.

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  • Permanently Deleting Library Files

    1. Create + Manage Content
    2. Libraries

    Click the library options ellipsis. Select Deleted Items. Select the file(s) you wish to delete. Click the caret on the bulk actions button and select Permanently Delete. Confirm by clicking Perma...

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